Everything you need to know about Vibe Check

April 21, 2020

Tried Vibe Check yet? Our latest video chat feature recently launched, fueling members’ cravings to chat and see someone live right in the app. Learn the ins and outs of how it works: 

Who can I Vibe Check with?

You can Vibe Check with any eligible Match member in the app and on desktop. To be eligible, a member simply needs to accept the community terms and conditions. You also must have each sent a message or a like to each other. 

Where can I find Vibe Check within the app?

You can find the feature in your message view from Inbox. Look for the black video icon at the bottom left corner, next to the message bar. 

Is Vibe Check free?

Yes! We know everyone is missing out on social interactions right now, so we’ve made this feature free for all Match members. All you have to do is be in a conversation with someone.

How do you initiate Vibe Check?

It’s easy! All you have to do is tap on the video icon in your message view with another member.

Will Vibe Check be offered after stay-at-home orders are lifted? 

Yes! While this feature is great for staying connected while social distancing, there are other benefits to initiating a Vibe Check. For example, before meeting up with someone in person. We know going on an in-person date requires time, money and effort. A quick Vibe Check is a great way to assure you click before making plans to meet face-to-face. 

Is there a time limit on how long you can Vibe Check with someone?

Nope, no time limit! Feel free to chat as long or as little as you feel comfortable. 

Can you deny a Vibe Check?

Absolutely. It works just like a phone call. You can accept or decline any incoming Vibe Check. 

Is Vibe Check available on the Match app?

Vibe Check is available on iOS and Android, as well as desktop. 

Can I Vibe Check more than once with the same person?

Absolutely! You can Vibe Check as many times as you want with someone. In fact, we think this is a great (and safe) way to get to know someone before exchanging phone numbers or meeting in person. 

What if I experience something inappropriate during a Vibe Check call? What do I do?

We hope that our members are respectful towards one another and follow the rules, but we know things can happen. If you do experience any inappropriate behavior, there are two ways to report it:  

  • You can tap on the Report button on the bottom left hand corner of the call screen. This will immediately end the call and block the user from being able to see or contact you. You’ll then be prompted to provide details that will be sent directly to our Care team. 
  • After the call, you can go to the member’s profile, tap on the three dots at the top right and select “Report.” You’ll then be prompted to provide details that will be sent directly to our Care team. 

I don’t want just anyone on Match to be able to video chat with me. Can I opt out?

It’s important to note that the only members allowed to video chat with you are ones you’ve previously matched with (i.e. you’ve both exchanged likes and/or messages). So rest assured you won’t be getting Vibe Checks from any random faces. If you’re still not interested in video chatting with your matches, we’ll be allowing you to opt out of the feature entirely in the next few weeks. Stay tuned! 

So what are you waiting for? Now that you’ve got all the details, it’s time to get vibing! 

Vibe Check is available on desktop and the Match app. Make sure you have the latest version of the app for your iOS or Android device.